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Thursday 5 October

Opening Keynote

Systems Administration 
- The Industry, The Profession, The Guild
0900 - 1000hours


T he System Administrators' Guild (SAGE) is the professional body for practising system administrators. The first SAGE group was founded in the USA in 1992, and was rapidly followed by an Australian group. There are now SAGE groups all over the world, including in New Zealand.

This paper presents a brief history of the profession and SAGE, and the System Administration challenges being faced by industry today. We describe some of the current initiatives being undertaken by SAGE bodies world-wide to address these challenges, in particular the progress of certification and education efforts. We also discuss the role of the Extended System Administrator - as government and commercial organisations attempt to come to grips with new technology, system administrators are being drawn into the political process, as advisors and lobbyists.

Quality Management in Small Software Development Organisations - Comparing Theory and Practice
1030 - 1115hours


Small software Development organisations are an important part of the software industry but have been relatively neglected in literature and empirical studies. This study seeks to redress this deficiency in the area of software quality management. Differing characteristics that set small software firms apart from their larger organisations mean that quality management methods that were developed for larger organisations may not be transferable to smaller ones. Three case studies are used to compare quality management methodologies in software engineering with real practices in small software development organisations. 

e-Markets: What, Why, How and the Choices
1115 - 1200hours

DONALD HOBERN  is an  e-Business Solutions Architect with IBM New Zealand and is based in Auckland.  He has worked for IBM for over 14 years, mostly at the IBM laboratories in Hursley, England and Boca Raton,  Florida.  he was part of the OS/2 Presentation Manager development team and provided customer technical support for the product.  He was also involved in developing CICS on a variety of Unix platforms and worked on solutions to critical problems facing major CICS customers worldwide.  More recently he worked on the design and development of key portions of component Broker, central to IBM's e-Business Application Framework.  While in New Zealand, he has focused on several areas of e-business activity, particularly around the development of electronic commerce and marketplaces.

Tivoli Storage Manager Administration
1115 - 1200hours

STEVEN PEMBERTON  System Administrator at United Energy and leads their Technical Services AIX team.

Description of the TSM product (previously known as ADSM)including:

* how TSM differs from traditional unix backup Using TSM at United Energy * filesystem backups of AIX, True64, Linux, Solaris, and NT and database backups of Oracle and SAP via EBU, backint, and SQL-Backtrack

* tivoli data protection for MS-SQL and MS-Exchange

How we have automated Administration tasks * reporting via MySQL

* backup/recovery and disaster recovery tasks

Web-based Decision Support Systems: Frameworks, Architectures and Technologies
1330 - 1415hours


The web has been used to disseminate information and to transact business (E-Commerce), but the potential to use it as a decision support tool is as yet untapped. This paper proposes a framework for Web-based Decision Support Systems (WDSS). In order to achieve this objective, a number of representative Decision Support Systems frameworks and Web-based DSS implementation examples to support the WDSS framework are reviewed. Representative samples of technologies that can be utilised to build these architectures are examined.

Directory Based Authentication Schemes
1330 - 1415hours


Del has been in the IT industry for 15 years, mostly in Australia. He has extensive Unix, Open Systems, and Linux experience, specialising in security and networking. He is currently working for gen-i (formerly Wang New Zealand) as a Network Consultant in Christchurch.

A paper covering the issues of the various LDAP based authentication schemes available today, including issues on how to get them configured, how the work and how to use them.

MPs and the Internet - is a little knowledge a dangerous thing?
1415 - 1500hours


David Farrar has worked in Parliament for four years including two years in the PM's Office where he was involved in various Internet issues and initiatives. David is also a former Councillor of the Internet Society of NZ.

A look at how NZ MPs have experienced the Internet, could we have a repeat of a Trevor Rogers Bill, and what are the pros and cons of having an Internet aware Parliament!

The Systems Administration Body of Knowledge
1415 - 1500hours


Systems administration is a maturing profession. Many texts, vendor training programmes, conference tutorials, and Certification programmes now exist. What does not exist, yet, is a higher level formal understanding of the duties and responsibilities of the profession.

The Systems Administration Body Of Knowledge (SA-BOK) project is an attempt to address this by taking a series of steps towards the definition of the profession and the capture of industy best practices.

This paper provides an overview of the (SA-BOK) project (otherwise known as the Taxonomy of Best Practices project), the progress made to date, and the projects path towards its goals

When Disaster Strikes
1530 - 1630hours

MIKE CIAVARELLA Senior Partner with Cybersource Pty Ltd and a practising member of SAGE-Au

Disaster recovery is something that most organisations pay lip service to, with typical preparation being to establish commercial insurance for loss of plant and equipment, and to ensure that data backups are kept offsite to allow continued
operation in the case of disaster.

In reality, these preparations are insufficient in themselves to allow a rapid return to normal or even basic operations in the event that disaster does strike.  Whilst insurance payouts may cover equipment replacement, delays in policy finalisation and subsequent equipment supply can lead to protracted periods of inactivity.  Data backups may not be able to be recovered due to hardware differences between new and old equipment (and
sometimes, availability of replacement equipment).

This paper explores a real-world disaster, as experienced by a firm that, perhaps ironically, is in the business of providing System Administration services to its customer base.  Names and places described in this paper are real, and have not been changed; this paper describes events which have actually happened.

Friday 6 October

U.S.S. ICANN - P.P.M. (Power, Politics, and Money) 
- A slightly irreverent view of ICANN 
0900 - 1000hours

SUE LEADER Executive Director - ISOCNZ 

Sue Leader has been one of the Society's representatives to the last three ICANN meetings. She will outline the structure of the Internet Corporation for Assigned Names and Numbers (ICANN) and take a quick look at what goes on behind the scenes and why New Zealand needs to be involved.

Linux in Schools
1030 - 1115hours

DIGBY TURNER   Electronic/computer technician who works for Digicom Networks Ltd, a company that provides computer networking support for schools. Digby has been employed in the microcomputer field since 2708 EPROMs dropped in price to $235 each.

Schools are prepared to accept Linux as a viable platform because of its higher news profile and its lower price. A personal voyage through providing Network Support in Schools.

The Road to On-line Democracy - Benefits and Costs
1030 - 1115hours

MARK HARRIS Immediate-past convenor of the Society's "Methods of Electronic Participation" Working Group and has been instrumental in developing the processes to allow increasing use of the Internet for Society business. 

Mark will trace the development from simple rules for on-line Council meetings through to the successful June 2000 National Summit and AGM web-casts.

Think Quest
1115 - 1200hours

WAYNE LEONG is Application developer for a financial institution. Co-ordinator of ThinkQuest for New Zealand. ThinkQuest Programme is an Internet-based non-profit education program created by Advanced Network and Services.

The aim is to promote internet-style learning through collaborative teamwork.

Each year, thousands of students and educators all over the world compete for more than US$2 millions in scholarships and awards. ISOCNZ became a national partner in 1998. We assume the responsibility for promoting this programme in New Zealand.

Following Sue Leader's presentation last year, it is time to review progress made so far and outline plans for 2001 and beyond.

The Health Intranet
1115 - 1200hours


Over the past eight months, the first steps in a vision of the seamless exchange of health information have been underway. The Health Intranet has moved beyond the pilot stage into production, a real life use of IP to create a Virtual Private Network

Introduction to Intrusion Detection Systems
1330 - 1415hours

DAVID ELSON Del has been in the IT industry for 15 years, mostly in Australia.

An examination of the various IDS tools available on the market today, their applicability to Linux and Unix systems in general, how they operate, what they look for, and which ones are suitable for particular environments. This paper covers firewalls, port scanners, file system scanners and log file scanners at an introductory level.

Electronic commerce and the law-creating a favourable legal and regulatory environment for electronic commerce.
1330 - 1415hours

EDWIN LIM  has completed a conjoint LLB(Hons) and Bcom(Hons

Electronic commerce has the potential to radically alter both economic activities and the surrounding social environment. The nature and speed of electronic developments are of particular importance to individuals, businesses, governments and trade organisations worldwide. This paper presents a general overview of the problems and challenges that electronic commerce pose for the laws of contract, digital signatures, privacy, taxation and jurisdiction. Major legal and technological developments are discussed and analysed.

Linux based diskless workstation
1415 - 1500hours

EWEN MCNEILL  is a technical consultant for Naos Ltd, a title which means he gets to do all the work. 

Linux has received much popular press as a server operating system, but its applications in the workstation area have received less attention. This presentation describes how to use Linux and PC hardware to produce a diskless workstation booting off the network or a floppy disk. With suitable hardware the days of a quiet work area, free from computer noise, can return.

International Governance - prospective of a GAC representative
1415 - 1500hours

FRANK MARCH Senior IT Policy Advisor at the Ministry of Economic Development

Governments have a role in determining how the Internet is managed arising quite simply from the overwhelming success of the Internet in becoming one of the most critical resources for commercial development.  No government can afford for the Internet, or at least access to it by its own citizens (including corporate citizens), to be captured or put at risk.  This paper outlines the position of the ICANN Government Advisory Committee, and in particular the relationship that needs to be established between the respective national government and the local ccTLD manager, and the role of ICANN in respect of this, from a New Zealand perspective.

Whats the Best Firewall?
1530 - 1630hours

ELIZABETH ZWICKY  is a director at Counterpane Internet Security, a managed security services company. She has been doing large-scale system administration and security for 15 years, and is one of the authors of the O'Reilly book "Building Internet Firewalls", now in its second edition. She was a founding board member of the US System Administrators Guild (SAGE), and the San Francisco Bay Area system administrators' group BayLISA, as well as a nonvoting member of the first board of SAGE-AU.

The most common question people ask about firewalls is "What's the Best Firewall?" Unfortunately, there are no answers to this question that are both useful and correct. After a brief tour of the useless and false answers, this talk will teach you how to replace this question with ones that will lead you to a conclusion about which firewall best meets your needs.

Impromptu Adlibbing
1630 -1730hours

LIAM GREENWOOD Professional bluffer and procrastinator

Liam is going to give us his  interetsting and quirky slant to a topical issue.

Saturday 7 October

Web Site Performance Measurement
0900 - 0945hours

DAVE MOSKOVITZ  As Technical Director of The Web Limited, Dave's background includes a CS degree from University of California, Berkeley; a career in systems programming; and being there at the birth of NewZealand's Internet industry.

What sort of performance do your customers get from your web site? Given a global customer base, how do you even know? How do you isolate bottlenecks and especially when they're outside your network?

Linux - High availability at low cost
0900 - 0945hours

DONALD NEAL  Donald Neal is a Technical Specialist in the Network Delivery group of Telecom New Zealand, working mainly with network management systems.

One of the weaknesses of Linux has been its inability to provide highly available services of the kind offered by add-on products to commercial UNIX variants. Linux software now exists which does provide high availability at unbeatable cost, but for only some applications. This paper explains how free software can be configured to provide high availability and outlines the limitations of this free software in its current form.

Linux Professional Institute
0945 - 1030hours

JOHN TERPSTRA - cancelled

Mountains to Molehills: The Archiving of Inland Revenue's Tax Information Database
0945 - 1030hours


The Inland Revenue core system has been collecting taxpayer information since 1990. The database is sufficiently large to present many potential problems with the continued operation of the system.

With this in mind IR decided to archive some of the data. Although the data to be archived was older and seldom used they still required access to view and update it on demand. The system implemented was also to be transparent to the users of the system.

This paper is based on the FIRST Data Archiving project and it is intended to give an insight into some of the processes used when deciding how to archive the financial information from the tax database and cover the final system implemented.

Closing Keynote

New Zealand: Amusement Park for the Developed North or Global Knowledge Economy Player? - one mans view.
1100 - 1200hours


Frederick represents that breed of knowledge worker who would like to immigrate to New Zealand if only the conditions were right. A Stanford grad with broad European and Latin American experience, Professor Howard H. Frederick is recognised as a authority in the field of global communications, economic development and new technologies.

The jury is yet out on whether economists will refer to us the "New Zealand syndrome", namely the country that did not make the transition from a pastoral to a knowledge-based economy. New Zealand is simply not on the world's radar screen as a country of ideas and innovation. While our competitors from Singapore to Canada have remodeled themselves, New Zealand has yet to make the social, political and cultural changes required to excel in the modern economy. The fact remains that New Zealand is the only modern country without a knowledge economy strategy.

What are the "speedbumps on the Kiwi information superhighway"? What are the tough challenges that face government and business today? Why hasn't the Kiwi e-conomy taken off? What are our niche advantages? What must we require of our leaders? How can New Zealanders put themselves in the global e-capital flows with their mouths open? This presentation also lays out the hot issues facing the Internet community in New Zealand, including the domain name controversies and the shared registry system.